Last updated January 7, 2008

Overview

BookingBuilder Technologies is committed to protecting your privacy. You can visit most of the pages on our site without giving us any personal information. You can be assured that any personal information you do give to us will be treated confidentially.

Collection of your Personal and Business Information

When you license our software, we collect your company name, address and credit card, and contact information for at least one person in the company. This information is required for billing purposes and so we can contact our customers.

When you install the software and register each computer, we collect some technical information about each computer including the operating system, total memory, version of Internet Explorer and computer name. As the software operates, it periodically contacts our server and updates this information, tells us which GDS is in use, and sends statistics about its use. This information helps us troubleshoot problems and better understand how our customers use our software so we can constantly improve it.

Our web server collects statistics on which pages are viewed and when, and this information is used internally to improve our website.

Our desktop software assists our customers in making travel bookings for their customers. No personal information from these bookings is transmitted to us or collected by us, so we never have or store personal information about the travelers themselves.

Our corporate booking interface software stores booking details, including personal information. This information is stored so it can be transmitted to the corporate booking systems.

Some of our agreements with airlines and GDS providers require that we provide them with information on our customers who use our software in conjunction with the airline and/or GDS computer systems. We provide them with the agreed upon information.

Some of our customers have their license fees paid for by a third party, such as a franchise organization. We provide these payors all requested information about the usage of the software licenses for which they are paying. This includes customer and booking information.

Use of your Personal and Business Information

We use your information for these purposes:

  • To bill you for the software you have licensed
  • To inform you when software updates are available
  • To alert you if an update is required because a supplier web site has changed
  • To improve our products and services
  • To send periodic newsletters with information about our products and services

We may hire other companies to provide certain services on our behalf, such as mailing or customer support. We will only provide these companies the information required to deliver their contracted services, and they are prohibited from using that information for any other purpose and from divulging that information to others.

Disclosure of your Personal and Business Information

We will not share personally identifiable information with third parties without your permission except as may be required by law and as outlined above. We may disclose aggregate statistical information from the use of the web site and/or our software. Any statistical information that is disclosed will not be personally identifiable.

E-Mail addresses will never be disclosed except as outlined above – only when required by companies performing services on our behalf.

Accuracy of your Personal and Business Information

We provide you with the means to verify and update your information. You can log in at any time to view and edit this information.

Protection of Children’s Personal Information

We work only with businesses, and personal and business information is only collected when a business licenses or uses our software. Nothing on this site is designed to be viewed by children and we do not knowingly collect any personal information from children.

Use of Cookies

Cookies are identifiers that web servers transfer to computer hard drives. Our server uses cookies only to preserve session state. When you log in, a cookie is used to track this as you move from page to page. When the browser used to view our site is closed, the cookie is deleted.

We do not use cookies that persist between uses of our site except if you specifically choose to have your login or other information remembered by the web site. These cookies are only saved if you specifically request it.

Security of your Information

We use Secure Sockets Layer (SSL) to encrypt the personal information you enter into our site. This keeps the data private and makes it safe to transmit your credit card number to us.

Changes to this Statement

We reserve the right to modify our Privacy Policy at any time. When we do, we will update the “last updated” date at the top of this statement. For any material changes to this statement, we will post a notice of the change on this page.

Contact Information

We welcome your comments and questions regarding our privacy statement. Please click the contact link on our home page for information on how to contact us.


 
 
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BookingBuilder Technologies
PO Box 112
Mahopac, NY 10541
845-234-4440 Fax: 212-202-7914
E-mail: info@bookingbuilder.com