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BookingBuilder Genie

BookingBuilder Genie helps agents boost revenue and customer service on every reservation while lowering the cost per PNR.

Agents cannot remember every detail of preferred suppliers or travellers’ special requirements, so all of this information can be programmed into Genie. As the agent works through a booking, Genie prompts them with relevant reminders to ensure they make the right choices every time.

Genie also offers workflow automation capabilities that augment BookingBuilder Desktop. Genie can be used to access outside profile tools to provide traveler data to BB Desktop. Additional, post-transaction processes can be handled by Genie.

A Travel Agent’s Best Friend Genie – the right information at the right time!

Examples of the power of BB Genie include:

Revenue Enhancement

Remind agents which hotels and car rental companies offer special rates and booking incentives. Remind agents to sell profitable extras, like insurance and foreign currency exchange.

Cutting Costs Through Improved Quality Control

Bouncing PNRs back and forth to your mid-office system is expensive and a waste of time. Instead, use Genie to guide your agents to build a better transaction the first time

Customer Service

Remind agents of travellers’ preferences, like loyalty programs benefits or special travel needs. Provide destination-specific security advisories

Global Account Servicing

Deliver consistent policy adherence whether servicing your clients from London, Bombay, Johannesburg or Kansas City!