BB Genie saves hours of time every week for your front-line agents and their supervisors.
Save Time For Agents
There are so many details and opportunities that front-line staff no longer need waste time looking for. Genie will remember for them. These include:
- Unusual visa requirements
- Preferred hotel lists
- International bank holidays
- Special offer emails
- Finding the right booking codes
- Government per diem rates
- Airport delays
- Airline meal services
- Pet policies
- Baggage fees
- Foreign travel health information
BB Genie pushes the right information at exactly the right time to your agents, so you can stop worrying about whether they will remember, or will even know where to look.
Save Time For Supervisors
- Say goodbye to the Monday morning briefing on changes to supplier incentives.
- Avoid losing valuable hours cleaning up quality control problems – BB Genie ensures your agents make accurate bookings in the first place.
- Use BB Genie to communicate to employees, such as sending reminders to all desktops of staff meetings, new account notices or weather alerts (i.e. ash clouds, hurricanes, tornadoes).