You can even use BB Genie for internal communications. BB Genie has broadcast message and calendar reminder facilities which allow you to program scheduled or ad hoc messages to send to staff desktops whenever you want.
Examples include:
- Reminders of staff meetings
- Early morning welcome and daily important information messages
- Travel news
- Special deals
- Accidents, weather alerts and other travel advisories
- New account notices
- Staffing shortages – how to accomodate the call volumes